Cheyenne Fire Rescue is excited to announce a new tool to keep citizens informed and collect feedback on non-life threatening calls for service. Soon, we will start sending text message surveys after certain types of interactions with 911 and our department. Each survey will ask just a few questions about how satisfied you are and give you the opportunity to provide feedback.
Your feedback is important to us, and we want to know how we are doing. We also want to provide the appropriate feedback to officers to best serve our community. Not everyone will receive a survey, and residents that do not want to participate can simply not respond or let the department know in advance by calling 307-637-6311.
This cannot be used to make formal complaints or report an emergency or criminal activity.
